Practice Quiz

IT Service Management Foundation Practice Test

Category - ITIL

Start a Study Session Sign up for Question of the Day
Which phase brings together all the other aspects of the Service Lifecycle together?
  1. IT Service Management
  2. Continual Service Improvement
  3. Continuous Service Improvement
  4. Centralized Service Management
Explanation
Answer: B - Continual Service Improvement is the phase that brings together all the other aspects of the Service Lifecycle together.

Key Takeaway: In addition to bringing all the others aspects together Continual Service Improvement (CSI) ensures that there is a continual improvement in the services and capabilities of them. The following graphic shows the interrelationships:
Previous Next
Was this helpful? Upvote!
Login to contribute your own answer or details
Start a Study Session Sign up for Question of the Day

Top questions

Related questions

Most popular on PracticeQuiz