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IT Service Management Foundation Practice Test

Category - ITIL

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Which of the following is not an objective of Service Design?

Turn strategic goals into Services and Service Portfolios
Verify new Services have funding
Take a holistic approach to designing Services
Ensure standards are used when designing Services and Processes

Explanation

Answer: B - Verifying new Services have funding is not an objective of Service Design.

Key Takeaway: When creating new Services or modifying existing ones the most important factor is to support business needs. It’s important that every new Service developed is compared to the existing Service Portfolio to ensure it will integrate and interface with the other Services.

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IT Service Management Foundation Practice Test

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IT Service Management Foundation Practice Test

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