Practice Quiz

IT Service Management Foundation Practice Test

Category - ITIL

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Who is responsible for providing oversight to performance and capacity monitoring activities?
  1. Performance and Monitoring Team
  2. Capacity Manager
  3. Capacity and Performance Tuning Manager
  4. Performance and Monitoring Manager
Explanation
Answer: B - The Capacity Manager is responsible for providing oversight to performance and capacity monitoring.

Key Takeaway: The Capacity Manager needs to be the sort of person who is technically aware but is also familiar with the needs of the business, can analyze information, and interact in a consultative manner with others.
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