IT Service Management Foundation Practice Test

Answer: B - Define, Analyze, Approve, and Charter is the correct set of methods for Service Portfolio Management.

Key Takeaway: Since Service Portfolio Management is a dynamic process it requires a set of methods to ensure senior management has the right information to make decisions. Define assesses and validates the portfolio data, Analyze helps ensure with business alignment and value through proper prioritization and demand, Approve ensures the needed services are authorized for use in the final portfolio, and Charter keeps track of what services are being implemented and the investment made in services.