Practice Quiz

IT Service Management Foundation Practice Test

Category - ITIL

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Which of the following is not a category of the Service Portfolio?
  1. Retired Services
  2. Service Pipeline
  3. Service Catalogue
  4. Service Requirements
Explanation
Answer: D - Service Requirements is not a category in the Service Portfolio.

Key Takeaway: The Service Pipeline (proposed and planned services), the Service Catalogue (active services), and Retired Services (no longer available) together make up the Service Portfolio. As expected, this information may come from different places within the organization so it’s important to carefully manage and control this information.
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