Nurse Executive Certification Exam Prep

Category - Nurse Executive Practice Test

You are leading a change relating to a new technology for medical information. Which staff behavior indicates that staff is resistant to this change?
  1. Equilibrium
  2. Indifference
  3. Reemergence
  4. Communicability
Answer: B - Indifference indicates that staff is resistant to this change. Other behaviors that indicate resistance to change include frustration, active resistance, passive resistance, and the appearance of accepting it overtly while resisting it covertly. Equilibrium and reemergence are positive indications that staff is accepting the change and the change process.

Category: Strategic management and technology - Facilitating change
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