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Nurse Executive Certification Exam Prep

Category - Nurse Executive Practice Test

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Which is a potential source of organizational conflict?
  1. A member’s inability to establish priorities
  2. A staff member’s inability to resolve a personal ethical dilemma
  3. Blurring of roles within an empowered organization
  4. A failure of staff members to resolve staffing and scheduling conflicts
Explanation
Answer: C - Blurring of roles, or role ambiguity, is a potential source of organizational conflict. Empowered organizations promote autonomy and independent decision making. At times, these characteristics blur roles and can lead to some degree of dissonance and discord.

Category: Human resources management - Conflict and crisis management
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