SPHR Human Resources

Category - Planning

Which of the following statements is true about the Delphi technique?
  1. It looks at one particular factor, over a period of time, to track changes.
  2. It requires all individual experts to present their own ideas to each other, without immediate discussion or assessment.
  3. It utilizes a neutral facilitator who compiles and condenses input.
  4. It is a structured, mathematical approach to forecasting.
Explanation
Answer - C - This neutral facilitator does not serve as an expert in this process, but rather condenses the submissions of the designated experts.

Key Takeaway: Looking at one particular factor over time to track changes is trend analysis. Option B describes a strategy used in the nominal group technique. The Delphi technique is a structured, non-mathematical approach to forecasting, so option D is incorrect.
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