SPHR Human Resources

Answer - C - The presence or absence of a union should not be used as a measure of the success or failure of employee relations initiatives.

Key Takeaway: Turnover, absenteeism, and work related accidents/injuries/”preventable” illnesses can all provide valid measures of the effectiveness of employee relations initiatives. Unions provide a voice, and the right to join a union is afforded to most employees under the NLRA. Employers should not view unions as being a measure of success or failure in employee relations.