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NASM Personal Trainer

Category - Professional Dev

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Which of the following is not an example of providing uncompromising customer service?

Taking every opportunity to meet club members and consider each meeting a business opportunity
Politely asking a client to wait for a moment while you finish chatting with another club member
Receiving and taking ownership of complaints
Using body language and tone of voice to relay an idea

Explanation

Answer - B - Politely asking a client to wait for a moment while you finish chatting with another club member is not an example of providing uncompromising customer service. Chatting with another club member is not a business priority. Make the actual client the focus of your undivided attention.

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