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IT Service Management Foundation Practice Test

Category - ITIL

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Which of the following is not a category of the Service Portfolio?

Retired Services
Service Pipeline
Service Catalogue
Service Requirements

Explanation

Answer: D - Service Requirements is not a category in the Service Portfolio.

Key Takeaway: The Service Pipeline (proposed and planned services), the Service Catalogue (active services), and Retired Services (no longer available) together make up the Service Portfolio. As expected, this information may come from different places within the organization so it’s important to carefully manage and control this information.

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IT Service Management Foundation Practice Test

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IT Service Management Foundation Practice Test

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