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SPHR Human Resources

Category - Strategy

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Effectiveness can be defined as

A ratio of “inputs” to “outputs”
The degree to which goals are met
The degree to which goals reflect desired outputs
A ratio of “outputs” to “inputs”

Explanation

Answer - B - Effectiveness is a measure of the degree to which goals - carefully established goals - are met.

Key Takeaway: Effectiveness is the extent to which goals are met. A, C, and D are not good answers because they are not definitions of effectiveness.

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