IT Service Management Foundation Practice Test

Answer: B - Disaster Recovery Planning is another term for IT Service Continuity Management.

Key Takeaway: To recover during a disaster requires a separate system. As part of overall Business Continuity Management, IT Service Continuity Management is tasked with ensuring the IT infrastructure and services are recovered within the agreed to amount of time. IT Service Continuity Management takes a broad view in this respect and covers everything from hardware, software, IT staff, telephone and office services, utilities, and all other aspects to permit the business to continue or restore operations.