Practice Quiz

IT Service Management Foundation Practice Test

Category - ITIL

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Performing a Business Impact Analysis (BIA) is an activity of:
  1. IT Service Continuity Management
  2. IT Recovery Management
  3. IT Business Continuity Management
  4. Recovery and Risk Reduction Measures
Explanation
Answer: A - Performing a Business Impact Analysis (BIA) is an activity of IT Service Continuity Management.

Key Takeaway: The purpose of the Business Impact Analysis (BIA) is to identify mission critical business processes and functions, identify any damage or loss caused by a interruption, identify any escalations as a result of damage or loss, determine the resources needed to restore mission critical processes, and determine the time frames for both minimal and full recovery.
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