Practice Quiz

Food Service Manager Exam Prep - Question List

Select how would you like to study

Study Mode Free Daily Question Test Mode
21. An employee receives an unfavorable performance review from his manager. He believes he has been unfairly treated, and complains to the steward of the union. What should the manager do to try to resolve the situation?
  1. Suggest that the employee take a vacation to “cool off”.
  2. Offer to meet with the employee and union steward to discuss their differences.
  3. Send a copy of the performance review to the union steward.
  4. Offer to schedule another performance review for the employee.
See answer
22. A coffee shop owner wants to expand his operation from serving breakfast to also serving lunch. His first step should be to:
  1. Contact his bank for a business loan.
  2. Order extra food and supplies.
  3. Find out how many area restaurants are serving lunch.
  4. Make up an employee schedule to cover the lunch shift.
See answer
23. All of the following apply to classical management theory except:
  1. There is a formal structure that oversees the workplace.
  2. There is focus on authority.
  3. Employees are self-directed.
  4. The chain of command flows from the top to the bottom.
See answer
24. Profit and loss statements:
  1. Break down labor, equipment, and operational costs
  2. List current assets and liabilities
  3. Provide records of revenue and expenses for a specific time period
  4. Are needed only to prepare income tax returns
See answer
25. According to federal law, an employer may ask about which of the following during a job interview?
  1. Marital status
  2. Age
  3. Educational background
  4. Religion
See answer

Select how would you like to study

Study Mode Free Daily Question Test Mode