Food Service Manager Exam Prep - Question List

Select how would you like to study

16. Which managerial technique is most likely to improve employee morale?
  1. Formal procedures for communicating problems
  2. Use of employee self-assessment during performance reviews
  3. Informing employees of scheduling changes after they have been made
  4. Offering overtime hours to employees who live the closest
17. What type of planning would a manager use when deciding whether to upgrade a department’s purchasing software?
  1. Operational
  2. Long range
  3. Strategic
  4. Forecasting
18. Which of the following is true for union membership?
  1. In the US membership is mandatory in a “union shop”.
  2. Membership in an “open shop” is optional.
  3. Employees who refuse to join a union may be terminated within 90 days.
  4. Employers may pressure employees to discuss their union membership.
19. A Gantt progress chart is used to:
  1. Relate production costs to outcomes
  2. Give priority to projects not yet completed
  3. Identify employees assigned to a project
  4. Schedule work activities
20. MacGregor’s Motivational Theory X states that:
  1. Employees involved in planning work are more productive.
  2. The use of quality control can help solve problems.
  3. Outstanding performance merits reward.
  4. Employees need to be coerced for maximum productivity.

Select how would you like to study