Practice Quiz

Alcohol Safety - Question List

Select how would you like to study

Study Mode Free Daily Question Test Mode
51. A customer suddenly starts vomiting right there in the middle of the bar. What is the best way to handle the situation?
  1. Put the trash in front of him or her and move the other customers back.
  2. Get a coworker to help you move the customer to a private area where he or she won’t bother the other guests.
  3. Alert your manager and call the police.
  4. Move the customer to the bathroom and get him or her medical attention, if needed.
See answer
52. One of your coworkers has been drinking with the customers and appears to be getting intoxicated. Should you intervene, and if so, how?
  1. Yes. You should discreetly alert the manager.
  2. No. “Tattling” on a coworker will only cause tension.
  3. Yes. You should point out to your coworker that he or she needs to stop.
  4. Any of the above.
See answer
53. You go to greet a table and find that they have brought in their own wine for dinner. Should you refuse to open it for them?
  1. Only if they have not ordered any other drinks from the establishment.
  2. Yes. Bringing in outside alcohol is illegal.
  3. No. If the establishment has a liquor license then it is OK.
  4. Maybe yes, maybe no - always adhere to the establishment’s policies concerning outside alcohol.
See answer
54. Your municipality mandates that bars stop serving alcohol at 12 a.m. One night a group of people out celebrating their friend’s birthday ends up staying until midnight and requests that you stay open just a little later. Several of them still have unfinished drinks, and a few of them are asking for another round. What is the best thing to do in this situation?
  1. Agree to stay open just one hour longer.
  2. Ask the manager permission to stay open a little later and to serve just one more round.
  3. Tell them that you are unable to continue serving them and that the bar is closed.
  4. Do a last call and then close the bar right after everyone gets their last orders.
See answer
55. A group of people you are serving is being very loud and disruptive. You have already received some complaints from other customers. What do you do?
  1. Ask them to keep it down and alert them that you have had some complaints.
  2. Monitor the amount they are drinking.
  3. Identify the leader of the group and make it clear the group will have to leave if they continue to be loud and disruptive.
  4. All of the above
See answer

Select how would you like to study

Study Mode Free Daily Question Test Mode