Practice Quiz

Alcohol Safety

Category - Difficult Situations

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A customer suddenly starts vomiting right there in the middle of the bar. What is the best way to handle the situation?
  1. Put the trash in front of him or her and move the other customers back.
  2. Get a coworker to help you move the customer to a private area where he or she won’t bother the other guests.
  3. Alert your manager and call the police.
  4. Move the customer to the bathroom and get him or her medical attention, if needed.
Explanation
Answer: D - If a customer starts getting sick in the bar, help him or her to the bathroom and get him or her medical attention if necessary.

Sometimes when a customer gets sick, it is an isolated incident and he or she just needs to be taken home by someone who is sober. If he or she vomits multiple times, however, and/or is incoherent or becomes unresponsive, you need to get him or her medical attention as soon as possible. Keep in mind that any vomit in the bar/restaurant area will also need to be cleaned up as soon as possible.
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