Practice Quiz

Alcohol Safety - Question List

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61. Some of your customers are starting to play a game in one corner of the room. What are some precautions you can take to make sure it doesn’t get too wild?
  1. Cut off alcohol service to them for as long as the game is being played.
  2. Check in with them occasionally and pay attention to the amounts they are drinking.
  3. Limit them to only playing for 10 minutes at a time.
  4. All of the above.
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62. A young man and woman come up to the bar and start chatting with Mike about the different beers that are on tap. They look like they’re in their early to mid-20s, and since they seem to know a lot about beer, Mike decides not to card them when they order a few drinks. What should he have done instead?
  1. Asked them questions about other kinds of alcohol to ensure they were fully experienced and therefore of legal age.
  2. Asked to see the ID of whichever person looked younger.
  3. Asked to see their IDs once they ordered alcohol.
  4. Made sure it was OK with the manager to not card them.
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63. You are working in a crowded bar when a customer comes up to you, points to his or her friend and says, “No matter what he asks for, don’t serve him alcohol, OK?” You’ve never been in this situation before, so what do you do?
  1. Tell him or her you’ll be the judge of who gets served and who doesn’t.
  2. Wait to see what kind of state the friend is in.
  3. Ignore the friend when he or she comes up to the bar.
  4. Politely ask why you should not serve the friend and whether the friend knows he or she shouldn’t be drinking.
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64. A customer is ordering tequila shots for all his or her friends, but not everybody in their group seems to be on board with it, so you only pour a few. The customer then gets upset when you don’t give him or her all of the shots he or she ordered. What should you have done instead?
  1. Poured all of the shots and left the decision to drink up to each person in the group.
  2. Asked the group as a whole who would be drinking the shots and then let the main customer know that not everyone wanted them
  3. Poured all of the shots and left the extras in front of the main customer
  4. Poured the shots, but made some of them just plain water instead of tequila
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65. What are some potential problems that can come up if a group of customers gathers in an out-of-the-way area of the establishment with little supervision?
  1. Their intoxication levels can’t be easily monitored.
  2. If they engage in illegal activity, you and the other employees might not be able to catch it.
  3. Little supervision from staff members may actually encourage disruptive, unruly behavior.
  4. All of the above.
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