Alcohol Safety

Category - Checking ID

True or false? You should call the police when you encounter an underage customer with a fake ID.
  1. True. The underage customer is committing a crime
  2. False. There is no reason to call the police unless the customer is being violent or otherwise harmful/disruptive to employees or guests
Explanation
Answer: B - False. You should not call the police when you encounter an underage customer with a fake ID.

Unless the customer becomes volatile and/or harmful to other guests, there is no real reason to call the cops on him or her. Just confiscate the customer’s ID and let him or her know he or she cannot be served (and if your establishment’s policies require it, have him or her leave the premises) as politely as possible.
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