Alcohol Safety

Category - Difficult Situations

Your municipality mandates that bars stop serving alcohol at 12 a.m. One night a group of people out celebrating their friend’s birthday ends up staying until midnight and requests that you stay open just a little later. Several of them still have unfinished drinks, and a few of them are asking for another round. What is the best thing to do in this situation?
  1. Agree to stay open just one hour longer.
  2. Ask the manager permission to stay open a little later and to serve just one more round.
  3. Tell them that you are unable to continue serving them and that the bar is closed.
  4. Do a last call and then close the bar right after everyone gets their last orders.
Explanation
Answer: C - Even if you still have customers wanting to order drinks at closing time, you should tell them you are unable to continue serving them and that the bar is closed.

Not all municipalities have such strict rules for when alcohol can no longer be served, but whatever the rules are, you are obligated to follow them. Both you and the establishment you work at can get in serious trouble for continuing to serve alcohol after the end time set by the local authorities.
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