How many phases are there in the Service Lifecycle:
  1. 4
  2. 5
  3. 6
  4. 4 Required plus 1 Optional
Explanation
Answer: B - There are five phases in the Service Lifecycle.

Key Takeaway: The same five volumes that comprise the Information Technology Infrastructure Library (ITIL) are what comprise the Service Lifecycle: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement. Keep in mind that there is a holistic integration of all phases and each phase will affect the other. The result is a continuous cycle.
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