IT Service Management Foundation Practice Test

Answer: C - A group of authorized changes is referred to as a Release.

Key Takeaway: The deployment of Releases can be executed in a variety of methods including: Big Bang (all users at once), Phased (some now, some later), Push (deployed locally then out to other locations), Pull (made available from a centralized locations where users can access as needed), Automated (use of technology to deploy), and Manual (manual steps to distributing the release).