SPHR Human Resources

Answer - C - Currently, within HR, transactional functions are more likely to be outsourced than non-transactional functions. In part, this is because non-transactional functions provide HR professionals with the greatest opportunities to add value to the organization.

Key Takeaway: Of these four choices, employee relations is the least transactional function. This information also highlights the need for HR professionals to recognize opportunities for performing seemingly transactional functions in a more strategic manner. Among the choices offered here, “recruiting” is the function that - while most likely to be performed in a transactional manner - offers the most untapped opportunity for strategic contribution.