Practice Quiz

NASM Personal Trainer

Category - Professional Dev

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Even once a potential client says “no” after being asked for the sale of professional services, which of the following is not a good way to stay in their mind and keep the door open for future business?
  1. Avoid contact with them at the gym so as not to seem pushy or overbearing
  2. Add them to your client mailing list to receive newsletters
  3. Continue to greet them in a friendly manner at the gym
  4. Inquire again at a later date to see if their needs and goals have changed and perhaps now can accommodate your services
Explanation
Answer - A - Avoiding contact with them at the gym so as not to seem pushy or overbearing is not a good way to stay in their mind and keep the door open for future business, even once a potential client says “no” after being asked for the sale of professional services. It’s always possible they have changed their mind, their financial situation has improved, or another of your clients has raved about your services to them!
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