IT Service Management Foundation Practice Test

Answer: B - The Configuration Baseline is a baseline of a configuration that has been formally agreed to and managed through the Change Management process.

Key Takeaway: A Configuration Baseline is used as the basis for future builds, releases, and changes. It provides a means to signal a milestone in the development of a service, allows the build of a service from a known set of inputs, allows for changing or rebuilding in the future, is a means to bring together all relevant components ready for a change or release, and provides a basis for backing out a change.