Alcohol Safety - Question List

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21. When asking a customer details about his or her ID card, you jokingly ask what the ID number is. To your surprise, he or she easily rattles off the entire number. Can he or she be served now?
  1. No
  2. Yes
  3. Only if you’ve already asked him or her his zip code and address
22. A customer’s out-of-state ID is larger than a credit card, but other than that it seems to check out. What should you assume here?
  1. You can go ahead and serve him or her since IDs are not the same size in every state.
  2. The ID is probably a fake.
  3. It is a state-issued ID for a minor.
  4. None of the above.
23. If another bartender/server has already checked and approved the ID of a customer you think may be underage, what should you do?
  1. Go find whoever checked the customer’s ID and make sure he or she did it properly
  2. Trust your coworker’s judgment
  3. Ask politely to see the customer’s ID again
  4. Wait and see what kind of drink the customer wants
24. What does an ID reader/scanner actually do?
  1. Detects holograms and other hidden images
  2. Reads the expiration date and confirms the ID’s validity
  3. Determines whether or not the ID belongs to a minor
  4. Reads and displays information coded into the ID’s magnetic strips or barcodes
25. True or false? You should call the police when you encounter an underage customer with a fake ID.
  1. True. The underage customer is committing a crime
  2. False. There is no reason to call the police unless the customer is being violent or otherwise harmful/disruptive to employees or guests

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