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11.You work at an establishment that has a policy requiring you to check the IDs of every customer. However, you find yourself frequently serving elderly people. Do you still have to check their IDs?
12.There are 13 states that allow drivers to get non-photo licenses if they conflict with their religious beliefs. If you work in one of these states, does this mean you have to accept a non-photo license as valid identification?
13.True or false? Even if a customer’s ID appears valid, you maintain the legal right to refuse him or her service if you still suspect he or she is a minor.
15.When Brandon asks to see a customer’s ID, the customer opens his or her wallet and holds it out. The ID is visible in a clear plastic slot, and Brandon can see that the person’s birthdate says he or she is over 21. He approves it and gets the customer a drink, but what should he have done instead?