Supply Chain Manager Exam Prep

Category - Design and Improvement

________ is the process of analyzing, collecting, and using valuable data about the structure and performance of comparable processes within or across an organization.
  1. Objective analysis
  2. Benchmarking
  3. Segment marking
  4. None of the above.
Explanation
Answer: B - Benchmarking is the process of gathering, analyzing, and using data about the structure and performance of comparable processes within or across organizations. Benchmarking is one of the best ways to gain consensus and motivation for process improvement by emphasizing the evaluation of current performance against a definable standard.
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