Practice Quiz

Doula

Category - Communication

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Your client's baby has just been born, and she says, "This is the most wonderful day of my life. This baby is absolutely worth the pain of labor." Your BEST response is:
  1. "I couldn't have said it better myself."
  2. "You are enchanted with your new little one, and feel empowered by your strength in birthing."
  3. "You probably need to get some rest, so let the nurses take the baby to the warming table."
  4. "It's normal to be excited."
Explanation
Answer: B - Reflective listening with an additive response is just as effective a communication tool in a positive interaction as it is in a problem-focused one. Empathy is a good tool for connection with another, but is not as effective as a more thoughtful reply. Suggesting the mother and baby be separated or that the mother's emotions are unimportant are not appropriate responses.
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