Doula

Category - Communication

Your client says, "I'm worried about what kind of mother I will be. My mother was very young when I was born, and it always seemed like I was a burden to her." Your BEST response is:
  1. "You can't change the past."
  2. "Even now, it hurts to remember."
  3. "It still hurts to look back on it, and you are worried about how your mothering will be affected by your upbringing."
  4. "I'm sure she did her best."
Explanation
Answer: C - By identifying the sadness the client is feeling, as well as adding a guess at how the client perceives herself, the doula facilitates the process of communication. The client then has the opportunity to agree or to clarify her emotions, and to find a solution that works best for her. Platitudes do not allow for further communication. Labeling emotions is good, but not enough by itself to truly improve communication. Judgments and personal bias should be left out of the doula's response.
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