CNOR Operating Room Nursing

Category - Communication

Which of the following statements would be most appropriate for telling an adult patient that they need gall bladder surgery?
  1. “You need to have a laparoscopic cholecystectomy.”
  2. “Your gall bladder is sick and we’re going to make a small hole to get it out, then you will be all better.”
  3. “Your gall bladder needs to be removed, but we can take it out with a relatively easy process that leaves little scarring.”
  4. “You don’t actually need a gall bladder to live, and taking yours out is a short process.”
Explanation
Answer: C-The nurse should say, “Your gall bladder needs to be removed, but we can take it out with a relatively easy process that leaves little scarring.” This explains the basics of the procedure without using too much technical jargon, which could confuse the patient. Talking to the patient as if they were a child is condescending and may be offensive, which will not get the relevant points across.
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