PgMP Program Management

Answer - B - Certificate of program completion is not a tool used in closing the program.

Key Takeaway: The certificate of program completion is an output to the Close Program process. To close a program closure documents are put together and reviewed by the program manager with the program sponsor, the customer, or both to obtain their acceptance of the program outcome. The program closure documents should contain the signoff from the customer, the sponsor, or both on both the projects and the non-project program activities. The signoffs verify deliverables against requirements.