Six Sigma Black Belt

Category - Black Belt

Processes are examined in terms of steps or units that turn inputs into an output such as a product or a service. The following are considered inputs EXCEPT:
  1. mother nature
  2. management
  3. matrices
  4. materials
Explanation
Answer: C - Matrices are not considered inputs.

Key Takeaway: Process inputs are people, materials, methods, management, measurement systems, and the mother nature (environment). These inputs are considered important in the quality and efficiency of products and services. Processes often include sub-processes whereby inputs and resources are used. In quality control, it is important to assess whether sufficient resources have been provided in every process.
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