Six Sigma Black Belt

Answer: B - W. Edwards Deming wrote the famous book, Out of the Crisis.

Key Takeaway: W. Edwards Deming is credited with earlier quality control measures that he compiled in his book, Out of the Crisis. The book detailed 14 points which Deming believed to be important in changing management structure to make a company more efficient. Examples of the points include breaking down barriers between different staff and departments as well as creating an environment of constant improvement in processes.