Practice Quiz

Doula

Category - Communication

Start a Study Session Sign up for Question of the Day
Paraphrasing is a component of active listening that helps to clarify communication. When paraphrasing, be cautious not to _______________________, but rather to _________________________.
  1. Use the speakers exact words / judge what was said
  2. Seem like you're being bossy / let the client think you're open-minded
  3. Make eye contact / look away so as not to make the speaker feel anxious
  4. "Parrot" word for word what was said / use your own words in an open-ended question or statement
Explanation
Answer: D - Verbatim regurgitation of what the speaker has said may show that the listener heard the words, but will not help the speaker feel truly understood. Summarizing the speaker's thoughts while adding clarifying questions shows a deeper understanding, and leads to stronger communication. Paraphrasing may show the doula's bias or her flexibility, but should always be a conversation aid rather than detraction. Body language continues to be an important component of active listening and should make the speaker feel valued.
Was this helpful? Upvote!
Login to contribute your own answer or details
Start a Study Session Sign up for Question of the Day

Top questions

Related questions

Most popular on PracticeQuiz