Practice Quiz

PgMP Program Management

Category - Domain 5

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Minnie McFinnie was late to her program management class. When she entered her professor was talking about the action items technique. Which Monitoring and Controlling process was the professor most likely discussing?
  1. Monitor and Control Program Work
  2. Performance Reporting
  3. Communication Control
  4. Review Meetings
Explanation
Answer - C - The professor was most likely discussing Communication Control.

Key Takeaway: The Action items technique or action items log is used to document and monitor the actions that need to be taken or any program issues that need to be resolved. This is meant to ensure that any important items are not missed in the communications process. With any action items, you should always define the issue so that it can be resolved, assign an owner or target team member for the issue, and establish a clear closure date for the issue.
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