Eliza Doolittle, the HR director at One Enormous Chair, is analyzing various employee reports that identify the staffing needs, training needs, and career progression of the company’s current employees. Which forecasting model is Eliza using?
  1. Delphi technique
  2. Lateral thinking
  3. Future map
  4. Scenario analysis
Explanation
Answer - A - In this case, Eliza is using the Delphi technique.

Key Takeaway: The most important thing to remember about the Delphi technique is its focus on keeping opinions and ideas anonymous. The advantage to this is that it focuses upon the quality of the information-not who is saying it. The Delphi technique allows for all opinions to be heard and weighed equally. Because of the anonymous nature, hierarchies have little-to-no merit in the Delphi technique.
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