PgMP Program Management

Category - Domain 3

Boris is making a list of tools and techniques for Communication Planning. Which of the following should he include?
  1. Flowcharting and sensitivity analysis
  2. Program communication requirements and stakeholder analysis
  3. Stakeholder analysis and communication technology determination
  4. Communication management plan and communication technology determination
Explanation
Answer - C - Boris should list Stakeholder analysis and communication technology determination as tools and techniques for Communication Planning.

Key Takeaway: Communication Planning is the process of determining the communication needs of the program stakeholders and planning how to satisfy said needs. This would include determining what information is needed to be communicated and when, how it should be communicated, and who will communicate and to whom. Stakeholder analysis and communication technology determination are important tools and techniques used to perform this process.
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