Doula

Answer: B - Asking questions shows the speaker you were truly listening to what he or she said, and that you are invested in learning more through continued conversation. Closed-ended questions that can be answered "yes" or "no" do not illuminate the conversation. Open-ended questions, on the other hand, elicit more information from the speaker, allowing for continued exploration. This give-and-take permits self-discovery and improved communication. As a doula, open-ended questions used as part of active listening empower the client to search for solutions that work for her and her family.