Practice Quiz

Alcohol Safety

Category - Difficult Situations

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What are some potential problems that can come up if a group of customers gathers in an out-of-the-way area of the establishment with little supervision?
  1. Their intoxication levels can’t be easily monitored.
  2. If they engage in illegal activity, you and the other employees might not be able to catch it.
  3. Little supervision from staff members may actually encourage disruptive, unruly behavior.
  4. All of the above.
Explanation
Answer: D - There is a variety of problems with groups of customers assembling in out-of-the-way places, such as intoxication levels not being monitored as well, potential illegal activity going unnoticed, and the higher likelihood of those customers becoming unruly thanks to the lack of staff supervision.

If you notice a group of people gathering in such areas, be sure to go check up on them regularly and do your best to keep track of how much they are drinking. Letting your manager know about the situation is a good idea as well.
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