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3. Jason’s company manufactures parts for large car producers such as Toyota and Honda. Management at his company is committed to continuous improvement in manufacturing standards and practices through rigorous training. What is the name of this practice?
4. The Bill & Melinda Gates Foundation requests ‘business cases’ of all new project proposals. What is the main goal behind the preparation of a business case?
5. David’s team of architectural engineers is prompted by managers to gather Key Performance Indicators (KPIs) for their next project. What is the process whereby project KPIs are set against internal and external goals?