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12. Business Process Mapping (BPM) defines what a business does and the various actors within these activities. What is the final product of Business Process Mapping?
14. Green Technologies Inc. is conducting a JAD session to define those factors they think will contribute to the success of the new information system. This will include cost limitations and how to measure the success of the system. What does JAD stand for?
15. Sam’s Club executives noticed a strong, positive correlation between in-store promotions and the use of mail coupons. How does the increase of mail coupons affect in-store promotions?