Six Sigma Green Belt Exam Prep - Question List

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6. What is the correct sequence for the use of benchmarking in the assessment of process efficiency?
  1. select KPIs > collect data > analyze data against benchmarks > improve strategies
  2. select KPIs > select benchmarking targets > collect data > analyze data against benchmarks > improve strategies
  3. select benchmarking targets > collect data > improve strategies > select KPIs
  4. select KPIs > select benchmarking targets > improve strategies > analyze data against benchmarking
7. Managers at a waste management facility are exploring question-asking methods to help them understand the cause of low productivity. What technique that utilizes repeated questions can they use to get to the root of a problem?
  1. pareto chart
  2. run chart
  3. 5why
  4. 3why
8. As manager of a grocery store, Jason is requested by executives to develop a SIPOC diagram for their latest expansion. What does the P stand for in the acronym?
  1. process
  2. production
  3. project
  4. pareto
9. Drake International is compiling a list of their customers who have purchased large items in successive years. They complete a contingency table that compiles biographical information on the customers such as age and occupation along with information on the purchases. What are the values in a contingency table based on?
  1. prior knowledge
  2. empirical evidence
  3. personal experiences
  4. public data repository
10. Sam’s research at a local manufacturing company is examining the efficiency of a new machine in detecting design failures. To present evidence to his supervisors that the machine is indeed effective, he must accept or reject the null hypothesis. According to the image below, what does the region of non-rejection imply?
  1. accept the alternate hypothesis
  2. reject the null hypothesis
  3. accept the null hypothesis
  4. reject the alternate

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