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Six Sigma Green Belt Exam Prep

Category - Six Sigma Green Belt

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David’s team of architectural engineers is prompted by managers to gather Key Performance Indicators (KPIs) for their next project. What is the process whereby project KPIs are set against internal and external goals?
  1. kaizen
  2. benchmarking
  3. data gathering
  4. organizational restructuring
Explanation
Answer: B -Benchmarking is a process whereby project Key Performance Indicators (KPIs) are set against internal and external goals.
Key Takeaway: An important aspect of initial project definition is to set KPIs that track performance across a number of areas such finance, operations, and human resources. Project teams can set KPI figures that compare against previous company projects (internal goals) or those of external competitors.
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