Six Sigma Green Belt Exam Prep - Question List

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76. Statistical Process Control (SPC) is an application of statistical methodology such as experiments to ensure that a process produces desired effects. SPC can be broken down into understanding the following factors EXCEPT:
  1. the process
  2. the causes of variation
  3. the roles
  4. the corrective measures
77. In Total Quality Management, most variation in a process is due to the system not the individual. Is this statement true?
  1. yes
  2. no
  3. yes, but only in manufacturing
  4. depends on the industry
78. In an effort to mobilize resources needed for the annual fundraising campaign, Stewart uses a specialized type of bar chart to track the project’s milestones within important phases. What is this type of bar chart referred to?
  1. gantt chart
  2. bar chart
  3. c-chart
  4. process chart
79. In Six Sigma methodology implementation within a company, the commitment of senior management and executives is important because:
  1. people only follow those in high ranks
  2. they are important in providing resources and support
  3. they are the ones that sign everyone’s check
  4. quality management is the concern of top level employees along
80. A local FedEx company wishes to reduce the penalties incurred from late deliveries to business centers. Managers conduct the following analysis to understand the root cause of these late deliveries:
  1. time trap analysis
  2. ANOVA
  3. regression analysis
  4. time series analysis

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