ASWB Social Work Bachelor's Exam Prep

Category - Administration

Andrea is the mother of three children and has been receiving social work services for almost a year now. She feels there is no longer a need for the service and wants to see her records. The social worker is not sure how to handle this situation since some of the information found within may cause emotional harm to the client. The social worker tries to explain this to the mother, but eventually Andrea contacts an administrator. What kind of response would a supervisor give to this client?
  1. The client is not allowed to see any documentation recorded by a social worker
  2. The client will need to obtain a court order to secure the records
  3. The social worker should just hand over all records to the client
  4. The social worker should go over the records with the client to prevent confusion
Explanation
Answer - D - An administrator would direct the social worker to provide assistance in interpreting the records. Clients should only be limited in their access to documentation when the information may cause harm to the individual. Administrators will normally look at the records first to take steps in protecting the confidentiality of other individuals that may be identified.
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