ASWB Social Work Bachelor's Exam Prep

Answer - D - Empathy is the appreciation of a client’s situation from the client’s point of view. The therapist will demonstrate emotional understanding and sensitivity to the client’s feelings. One way to convey empathy is by actively listening and paying attention to what the client is saying. Three attitudes on the part of the therapist are central to the productivity of person-centered therapy. They are congruence, unconditional positive regard, and positive reaction.