MCDST Desktop Technician Exam Prep

Answer - D - You should use the Enable Boot Logging option to narrow down which driver is causing an error during a system boot.

Key Takeaway: When facing a system crash or startup up problems on Windows Computers, troubleshooting the problem can be difficult. An advanced boot option that can help troubleshoot boot problems is the enable Boot Logging option. When Boot Logging is enabled, Windows boots normally until the device or driver that is causing the problem either crashes the system or completes starting up, but causes an error message in the Event Log. This will create a log and help identify the device or driver that is causing the problem during startup. While booting, Windows creates a log file that lists every step process that is attempted and completed. You can then reboot and view the log file, named ntbootlog.txt.