Practice Quiz

MCDST Desktop Technician Exam Prep

Category - MCDST

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You are assisting a user who is facing issues with the display getting distorted when he scrolls through a Microsoft Word document that contains graphics. Which of the following should you do to fix this?
  1. Create a new user profile.
  2. Adjust the Screen resolution to a lower value.
  3. Adjust the hardware accelerator of the video adapter to a lower setting.
  4. Adjust the mouse pointer acceleration to lower settings.
Explanation
Answer - C - You should adjust the hardware accelerator of the video adapter to a lower setting.

Key Takeaway: The Hardware Acceleration tab allows you to specify the performance of the graphics hardware present on your PC. To turn off hardware acceleration completely or turn it down, you should Click on Start > Control Panel. In the classic view, double click on the Display icon. Select the Settings tab and click on the Advanced button. Click on the Troubleshoot tab. You can disable the hardware acceleration completely by dragging the slider to the extreme left of the scale. You can also choose to turn down the hardware acceleration by selecting an intermediate value.
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